This piece of writing is a Handbook in the field of Mystery Shopping. A handbook that mystery shoppers can refer to when they feel lost. For someone who wants to enter into the world of mystery shopping as a mystery shopper, this handbook works as a step-by-step guide. A must read for existing mystery shoppers in order to brush up and enhance their skills.
Saurabh has been an avid Mystery Shopper since 2005. Academically, he holds double Masters and is an effective communicator with excellent techno-commercial skills, relationship building & interpersonal skills. He left his corporate Career of over 12 years in Customer Service and ventured into his own Mystery Shopping Company.